At SPEQ Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, please read our return and refund policy below.

1. Returns

Eligibility: You can return unused and unopened products within 4 days of delivery.

Condition: Returned items must be in their original packaging, unopened, and in the same condition as you received them.

Process: To initiate a return, please contact our customer service team at support@speqbeauty.com or +91 93166 74236. We will provide you with return instructions.

2. Refunds

Inspection: Once we receive your returned items, we will inspect them to ensure they meet the return criteria.

Approval: If your return is approved, we will process your refund.

Method: Refunds will be issued to the original payment method within 7-10 business days.

Shipping Costs: Shipping costs are non-refundable. If you received free shipping on your order, the cost of return shipping will be deducted from your refund.

3. Exchanges

Exchanges: We do not offer direct exchanges. If you wish to exchange a product, please return the unwanted item for a refund and place a new order for the desired item.

4. Damaged or Defective Items

Reporting: If you receive a damaged or defective item, please contact us immediately at support@speqbeauty.com or +91 93166 74236 with photos of the damage or defect.

Resolution: We will arrange for a replacement or a refund as quickly as possible.

5. Non-Returnable Items

Exceptions: Certain items cannot be returned, such as opened or used products, and items marked as final sale. Please check the product page for specific return information.

6. Contact Us

Support: If you have any questions or need assistance with your return or refund, please contact us at support@speqbeauty.com or +91 93166 74236. We are here to help!

Thank you for shopping with SPEQ Beauty! We appreciate your business and are committed to ensuring your satisfaction.