Thank you for shopping with SPEQ Beauty! We aim to provide you with a smooth and hassle-free shipping experience. Please read our shipping policy below.
1. Shipping Locations
We ship our products across India.
2. Shipping Costs
- Standard Shipping: Free for orders over INR 500.
- Standard Shipping: A flat rate of INR 50 for orders under INR 500.
3. Processing Time
- Orders are processed within 1-2 business days after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
4. Delivery Time
- Standard shipping typically takes 3-7 business days.
- Delivery times may vary depending on your location and any unforeseen delays.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can use this tracking number to check the status of your delivery on our shipping partner's website.
6. Delivery Issues
- Delayed or Lost Orders: If your order is delayed or lost, please contact our customer service team at support@speqbeauty.com or +91 93166 74236. We will do our best to resolve the issue.
- Incorrect Address: Make sure to provide the correct shipping address. We are not responsible for orders delivered to an incorrect address provided by the customer.
7. Damaged or Missing Items
- Damaged Items: If your order arrives damaged, please contact us immediately with photos of the damaged items and packaging. We will arrange for a replacement or refund.
- Missing Items: If any items are missing from your order, please contact us within 7 days of delivery. We will investigate and send the missing items as soon as possible.
8. Changes to Orders
- Once your order is placed, we cannot make changes to the shipping address or items in the order. Please double-check your details before confirming your order.
9. Contact Us
- If you have any questions or concerns about our shipping policy, please contact us at support@speqbeauty.com or +91 93166 74236. We are here to help!
Thank you for choosing SPEQ Beauty! We appreciate your business and hope you enjoy your purchase.